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Residence · CPMSCPMS: Building operations management · Leasing

Care for residents. Run the assets.

Resident Management · Residence: residents · CPMS: building operations · Leasing: leasing

Three modules connecting residents, the management board, technical teams and the leasing team.

● Ready to use · Configured to your rollout scope

  • 01

    Clear requests

    Receive, assign and track resident feedback.

  • 02

    Clear tasks

    Equipment, maintenance, checklists and incidents.

  • 03

    Clear leasing

    Spaces, lease contracts and collection schedules.

Modules

Three product clusters. One journey.

Residence

Manage residents and related services.

  • Records of apartments, owners, residents and households
  • Resident cards, vehicles and guests
  • Amenity and service registration
  • Requests, complaints, assignment and handling follow-up
  • Announcements, surveys and voting
  • Fees, utilities, invoices, receivables and payments
  • Residents interact with the management board and the support center
  • Connected to the customer Mobile App
  • Customer/resident requests are logged via Living and forwarded to SouthTelecom; information is sent via Zalo/SMS
Resident services
Live software

See the software
at work.

Hover, click and step through as you would in real use. Sample data.

Intake, assignment, handling and resident notifications in a single flow.

See Resident Management features →
Resident requests · Sample residential complexFrom the resident app, hotline and front desk into one handling flow
Sample data
Received1
Assigned1
In progress1
Completed1
Business process

Step by step through the workflow.

  1. 1

    Residents

    Services and requests at home.

  2. 2

    Management board

    Receive and handle.

  3. 3

    Operations

    Building management (CPMSCPMS: Building operations management).

  4. 4

    Leasing

    Space management (Leasing).

Primary users
  • Residents
  • Management board
  • Operations staff
  • Leasing team
Platforms
  • Web · Management board, operations, leasing
  • Mobile App · Residents and Admin
Integration and rollout

Fits the way you work today.

SAP S/4HANA (CPMSCPMS: Building operations management). SouthTelecom, Zalo/SMS (resident requests).

Let us talk about residents & assets.

Start from the workflow, user roles and the systems your business already runs.

Book a consultation

Tell us about your business model and current systems. The Pico team will work with you to define the right next conversation.

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