Clear scope.
Clear roadmap.
Start from the business process. Agree on data, responsibilities and acceptance criteria before deployment begins.
Proposed roadmap
Timing and scope of each phase are agreed based on the business's current situation.
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Business discovery
Define the problem, roles and current systems.
Deliverables: Business scope · System inventory · Deployment goals
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Scope design
Select the right modules, configuration and connection requirements.
Deliverables: Functional scope · Data flows · Responsibilities of both sides
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Configuration & data preparation
Standardize input data, configure processes and test connections.
Deliverables: Data plan · Configuration set · Test scenarios
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Training & acceptance
Users work through scenarios by role.
Deliverables: User guides · Test results · Acceptance criteria
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Operations & support
Agree how support, changes and upgrades work after go-live.
Deliverables: Support channels · Incident classification · Maintenance scope
Planned migration.
Reconciliation with clear criteria.
Data sources, input quality, reconciliation rules and migration timing need to be clarified together with the business and IT teams.
- Source data
- Mapping rules
- Reconciliation scenarios
- Migration plan
Support with a clear scope.
Responsibility with a clear anchor.
Items to include in the deployment agreement.
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Support
Intake channels, support framework, priority levels and response times.
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Maintenance & upgrades
Maintenance scope, update schedule and version change plan.
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Business changes
How additional requests are received, assessed and approved.
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Operational responsibility
Contacts on both sides, infrastructure, data and incident handling.
Know what is available now.
And what needs extra work.
- 01
Out of the box
Standard product features, ready to use after configuration.
- 02
Configurable
Processes, forms, permissions, sales policies, approval flows and company-specific settings, with no coding.
- 03
Custom
Specialized processes beyond the standard scope; analyzed, quoted and accepted separately.
Learn exactly what your role needs.
Sales, contracts, receivables, management, agencies and Admin: each group learns its own processes.
Train key users to support colleagues internally and absorb changes after go-live.
User guides and role-based test scenarios used for acceptance.
Changes follow a process.
- The business submits a change request
- Pico analyzes the impact: configuration or customization
- Agree on scope, timeline and cost (if any)
- Develop, test, accept
- Release the version and update documentation
Two ways to work together.
Choose by need.
Pico does not publish a fixed price list. Proposals are prepared to each business's scope.
- 01
Annual subscription
Use Pico modules with a subscription fee billed yearly.
- Choose modules as needed and expand gradually, as Nam Long did
- Configure processes, permissions and forms to fit the business
- Interface carries the developer's brand (for example NL Living, NL Club)
- Support, maintenance and version updates during the subscription
- 02
Custom development (outsource)
Pico designs and builds the system to the business's specific requirements.
- Business analysis and a tailored solution design
- Interface designed to the customer's brand identity
- Cost based on the agreed scope
- Acceptance against the business's own scenarios
Every phase.
One clear point of contact.
The people responsible for each role are named in the deployment proposal.
- Business consulting
Discovery, process analysis and scope design.
- Project management
Planning, progress, risks and the main point of contact with the business.
- Deployment & data
Configuration, data migration, integration and testing.
- Long-term support
Request intake, incident handling, maintenance and upgrades.
Let's define the first step together.
Share your priority challenge and the systems you use so Pico can prepare a relevant discussion.